Shipping Policy

Ship and delivery policy- Once you confirm an order, we would be completing it in 2-3 weeks. However during festive seasons, there may be a slight delay, and however if there is a delay you would be informed about the same in 24-72 hours of placing the order. We will try our level best to make sure there is no delay in your order. The outfit will be dispatched from our end, properly packaged and sealed so there is no damage during delivery. However, if you wish to track your package you could Whatsapp us on +91 9819807064 / drop in an e-mail at connect@namratalakhotia.com and we’ll provide the courier tracking details to you.

Refund Policy

Once an order is placed it cannot be cancelled and no refund can be provided since all the outfits are made to order. However, if you’ve placed an order, and post that you need any alterations, you could get in touch with us on +91 9819807064 / drop in an e-mail at connect@namratalakhotia.com and we’ll have the alteration rectified.